Privacy Policy
🔒 Privacy Policy
Last updated: 10/02/2026
1. Who We Are
Prestige Exterior Care provides professional exterior cleaning services across Exeter and surrounding areas of Devon.
For the purposes of data protection law, Prestige Exterior Care is the “data controller” responsible for the personal data we collect.
If you have any questions about this policy or how your data is handled, you can contact us at:
2. What Personal Data We Collect
We may collect and process the following information when you contact us or use our website:
• Your name
• Your email address
• Your postcode or location
• Details about the services you are enquiring about
• Any information you include in messages or enquiry forms
We only collect information that is necessary to respond to your enquiry or provide our services.
3. How We Use Your Information
We use your personal data to:
• Respond to enquiries and provide quotes
• Communicate with you about our services
• Arrange and carry out exterior cleaning work
• Keep basic business records
We do not use your information for unsolicited marketing, and we do not sell or rent your data to third parties.
4. Lawful Basis For Processing
Under UK data protection law, we process your personal data because:
• You have contacted us to request information or a quote
• It is necessary to take steps prior to entering into a contract
• It is necessary for legitimate business purposes
5. How Your Data is Stored and Protected
Your information is stored securely through:
• Website contact forms provided by Wix
• Email systems used to communicate with customers
We take reasonable steps to protect your personal data from loss, misuse or unauthorised access.
6. How Long We Keep Your Data
We only keep personal data for as long as necessary to:
• Respond to enquiries
• Provide services
• Meet basic legal or accounting requirements
When data is no longer required, it is securely deleted.
7. Sharing Your Data
We do not share your personal data with third parties, except where required by law or for essential business purposes (such as accounting or legal compliance).
8. Cookies & Website Usage
Our website uses basic cookies to ensure it functions correctly and to improve user experience. These cookies do not collect personally identifiable information.
You can control or disable cookies through your browser settings.
9. Your Rights
Under UK GDPR, you have the right to:
• Request access to the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Object to or restrict how your data is processed
To exercise any of these rights, please contact us using the details above.
10. Changes To This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page.